>> CUSTOMER SERVICE

Southern Hospitality
We’re a southern company, and we believe in treating everyone with the utmost respect and courtesy. We want all of our customers to feel like they are our only customer. We aren’t only here to provide you with a website or other service, but to give you assistance in anything that we can. We care about our customers and are here to help their companies be successful.

100% Satisfaction Guaranteed
At Magnolia Media, we proudly stand behind our work with a 100% satisfaction guarantee. We know of many people who have been unsatisfied with other web designers, and we make a commitment to our customers that they will be satisfied or they get the money back that they have invested up to that point. Throughout the process, our customers can view the website progress, and have the opportunity to approve or revise at certain points. Because of our process here, our customers are happy from beginning to end, and we have never had to refund money.

24/7 Customer Service
Most web design companies have normal operating hours when can contact them. At Magnolia Media, we believe in being available for our customers 24/7. We can always be reached by phone or email. Do not hesitate to contact us at any time that you may have a question.

24 Hour Updates
Have you ever had an event come up on short notice, or have a price change on one of your products, and need to make an update to your website before it’s too late? At Magnolia Media, we understand that customers do have needs for immediate updates at times, so as an added benefit to our customers, we promise to deliver changes to their website within 24 hours. This is a service that many companies do not provide, and customers may wait weeks for updates to be made to their site.

 

 

>> RECENT NEWS


February 2nd 2008:
The East Central Link launches new website!
>> read more

February 1st 2008:
Brady Radcliff & Brown LLP launches new website!
>> read more

Nov. 18th 2007:
Shipboard Electrical & Air launches new website!
>> read more

>> QUICK REQUEST FOR PROPOSAL

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Budget $500 to $1000 $1000 to $1500 $1500 to $2500 $2500 to $4000 $4000 or more
Just Me 2-10 Employees 11-25 Employees 26-75 Employees 76-150 Employees 151 or More Employees
How did you find us? Word of Mouth One of Our Designs Search Engines Website: MarketingTool.com Website: WebDesignFinders.net Website: TopDesignFirms.com Yellow Pages Other
Questions or Comments
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>> WHAT OUR CUSTOMERS SAY

Service really is Magnolia Media’s
differentiator. Many businesses give that lip
service, but it is certainly true of Skip’s
dedication to providing EXACTLY what
we wanted to accomplish with the site.

>> Cupit Signs

I was amazed how quickly they were able
to go from nothing to a live website! I just
wish I had met them earlier!

>> The Ivy Cottage